Q: How do I get to your office?
A: Use these links for a (MAP) and (DIRECTIONS)

Q: What are your office hours?
A: Monday through Friday, 7:00am to 5:00pm

Q: How do I set up an appointment?
A: Contact our office once your physician has given you a referral for PT. We will ask for your contact information, diagnosis, referring physician, appointment availability and insurance information. We will then contact your insurance company and verify your coverage. Information given to us by your insurance company does not guarantee payment by your carrier.

Q: What should I bring on the first visit?
A: Your insurance ID card, The referral your physician gave you, Any X-ray/ MRI, documentation, diagnostic testing results that relate to the area treated.

Q: What should I expect during my appointments?
A: On the first visit, your physical therapist will first discuss the history of your diagnosis, the pattern of your symptoms and begin a physical and functional examination to assess strength, joint range of motion, soft tissue flexibility and perform special tests. The remaining time will be used in manual treatment, modalities and or instruction in a home exercise program. This usually takes 45 minutes to an hour. Your physical therapist may ask you to bring in any orthotics, bracing, supports, running or walking shoes for gait and movement analysis. There will be ongoing education between you and your physical therapist regarding your injury and the rehabilitation process. The more knowledgeable you are regarding your dysfunction, the easier it will be for you to manage your symptoms at home or during functional activities.

Q: What should I wear?
A: Please wear, or bring to change into, loose clothing that you can move easily in and allows for easy visual and hands-on examination of the area to be treated.

Q: Will my insurance cover my physical therapy visits?
A: We accept most forms of private insurance (PPO’s), Workers Compensation and Medicare. We are not contracted with any HMO’s. In cases where our clinic is “out-of-network”, we can still deliver cost-effective treatment. Please contact our office manager with specific questions regarding your specific insurance policy and the amount of coverage for physical therapy services.

Q: How will my physician follow my progress?
A: After your first visit, an Initial Evaluation Report will be sent to your referring physician summarizing the findings and treatment plan. After a few weeks, and before your next doctor’s appointment, a progress note will be generated to apprise the physician of your status and progress. It is important that you inform your physical therapist when your next doctor’s appointment will be.

Q: Can I come to PT without being referred by a doctor?
A: If your condition has been previously diagnosed by a physician, you can come in for treatment without a current referral. However, if you would like us to bill your insurance for you, your insurance carrier may require a current prescription to process the claims.

Q: What if I need to cancel or re-schedule an appointment?
A: We ask that you give us 24 hours notice. After hours, please leave a message on our answering machine.